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Frequently Asked Questions

  • What is e) Travel to go?
    e) Travel to go offers resort condominium accommodations to licensed users at discounted prices. The e) Travel to go Web site is designed to provide you with important information about each resort , so you can make informed decisions about your vacation accommodations.
  • Who is e) Travel to go?
    e) Travel to go is a Florida Corporation registered. Working with strategic partnerships across the globe, with some of the most respected condomimum resort developers, property managers, and vacation ownership exchange companies, e) Travel to go offers genuine value in the discounted prices for accommodations.
  • How far in advance must I make my reservation?
    Your own personal travel needs dictate the answer to this question. You may make your reservations up to a year or more in advance if available, you may make reservations to arrive at your destination resort in less than 72 hours. Because the accommodations are listed in real-time, you only see accommodations that are available, so if you see it, it is ready to be reserved.
  • Is there a limit to the number of people staying in one accommodation?
    The listing of available accommodations also lists how many people the accommodation is designed to sleep, which also limits the number of people allowed to occupy the accommodation.
  • Are there any additional charges once I arrive at the resort?
    Typically transportation to and from the resort, room key deposits, and incidentals of a personal nature such as telephone calls, meals, etc. are not included in the price of your reservations, and will be your responsibility once you arrive at the resort. Also, some resorts in the Caribbean collect a government utility tax, which cannot be paid in advance.
  • What is the cancellation policy?
    Just like restricted air travel, resort condominiums provide low pricing, but there are restrictions, primarily because the condominium owner has been paid in full for the rental, so all confirmations are final. In most extenuating circumstances the resort will allow you to reschedule your stay. Example: The airlines are grounded, so the Guests cannot travel.
  • What if I don't find what I want on the e) Travel to go Web site?
    Click on "Special Requests" and provide as much information as possible to guide Our Travel Specialists to fulfill your request immediately.
  • I forgot my password. What can I do?
    The only way to retrieve your password is using the "Forgot Password” option at the login page, complete the information requested and a temporary password will be emailed to you.
  • How do I access my Global Reward Dollars?
    You Global Reward Dollars balance is displayed an the top of your User Menu, to view your history and other options just click on the credit card looking image.
  • I haven’t been able to find the accommodations I am looking for. What can I do?
    Since our search engine is in real-time, the availability is subject to change at any time. You might be able to find availability at a different time or day. You can also click on our Special Request section and we will assist you with your search.
  • Do you accept the American Express card?
    Yes, we do accept the American Express Card for booking.
  • How do I confirm my reservation?
    Once you have made your reservation, an e-mail will be sent to you with a link that will provide the proper information, confirmation number, as well as Terms and Conditions. Printing this document is your confirmation, and should be presented upon your arrival.